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FAQ

Using The Website

Accessing your account

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You can access your Shh UK account by logging in with the email address and password you created when placing an order.

Log In

Creating an account

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Upon placing an order you will be asked if you want to create an account, if you select this option you will be sent an email asking you to complete the creation of your account.

Simply click the button in the email and create a password, you can then login to your account via the Shh UK website.

Alternatively you can create an account before placing an order here: create account

Contact Information

Customer Services

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You can Contact our customer services team via email or the Contact Us form on the website.

Email: info@shh-uk.co.uk
Contact Form: Contact Us

Payments

Payment Processing

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We process payments via the Secure Shopify Payments Provider.

We accept payment by: Apple Pay, Google Pay, Visa, Mastercard, Paypal, AMEX & Shop Pay

Delivery

Delivery Information

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We aim to deliver all of our orders within 3-5 working days via Royal Mail Tracked.

You will receive a tracking number via email upon placing an order.

If you have any issues with delivery of an existing order please Contact Us

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